LISNAWATI, Lisnawati; WIDJAJANTA, Bambang; JULIANIA, Gadis Almira; ZAKI, Hafizah Omar. Harnessing Service Quality and Satisfaction to Unlock Consumer Loyalty in Indonesian Thriving e-commerce Market. International Journal of Applied Business Research, [S. l.], v. 7, n. 02, p. 147–167, 2025. DOI: 10.35313/ijabr.v7i02.547. Disponível em: https://ijabr.polban.ac.id/ijabr/article/view/547. Acesso em: 24 oct. 2026.