1.
Santu Aji BJP, Masnita Y, Kurniawati K. The Influence of Chatbot Anthropomorphism on Trust, Intention, and Engagement of Indonesian State-Owned Bank Customers: Investigation Using the DOI Theory. IJABR [Internet]. 2023 Jul. 16 [cited 2025 Mar. 24];5(02):152-66. Available from: https://ijabr.polban.ac.id/ijabr/article/view/293